Frequently Asked Questions

Support Your Cause is a 100% free service that allows you to raise money for favorite cause by shopping online at name brands stores for the things you already buy. In addition, you'll save money for yourself through our exclusive coupons and specials.

Our mission is to help caring people such as yourself to positively impact the world by simply shopping online. When you shop through Support Your Cause, a portion of your purchase is sent to your favorite cause. You can raise thousands of dollars from the comfort of your own home. At the same time you'll save money with our exclusive coupons and deals. Think of it as getting "Great Deals for a Good Cause".

First, your favorite cause receives up to 25% credit when you buy from hundreds of brand name online retailers. Second, you can save money and get great deals through our exclusive coupons and specials. Finally, you get satisfaction of knowing you?e getting a great deal and raising money for a good cause.

To become a member of Support Your Cause, just Click Here to select your cause, username, and password. Once that? complete you can start shopping. It? that simple!

Support Your Cause uses SSL (Secure Socket Layer) and firewall technology to protect your personal information. We are committed to protecting your privacy.

Yes! Our merchants have strict security measures in place to ensure that transactions are safe and customer information is secure.

Any worthy cause that is close to your heart, no matter how large or small. That could mean the red cross or your local school. We have a large number of pre-selected causes or you can enter in your own cause to our database and select that one.

We keep track of your credits through your member account. Whenever you enter a store from the link on our Web site and make a purchase, you account credit for your favorite cause. In order to ensure we credit your account, always make sure you come to our site and sign in before you start shopping.

Your cause receives the full percentage of the purchase price (does not include tax, shipping, or handling) which is listed on Support Your Cause. 100% of this goes contribution to your cause. There are no administrative costs and no fees to your cause.

Yes to get credit for your cause, and to qualify for exclusive deals, you must start your shopping at the at SupportYourCause.com or by clicking through any one of our e-mail newsletters.

Purchases you make at Support Your Cause merchants are only credited if you start shopping at our site and click to the merchant from there. If you click through Support Your Cause and make a purchase, then surf elsewhere on the Web and return to that merchant and make a second purchase, your second purchase will not earn an account credit.

Yes! Because Support Your Cause donates 10% of profits to causes designated by its members, your purchase will still benefit your cause. Please note however that these purchase amounts will not directly appear in your account since these merchants do not report to Support Your Cause purchases by specific member.

It's easy! Tell your friends about our free service and how they too raise money for their favorite cause! In the process, you will also be supporting your own favorite cause. When any of your referred friends signs up, you'll receive an ongoing bonus to your cause equal to 10% of their commissions*, while they immediately earn a $5 bonus. The more friends you refer, the more money you can earn! Click Here to refer friends to Support Your Cause now!

No, Support Your Cause's program is a 100% free service.

Yes! You pay the exact same price as you would pay if you shopped with our merchants directly. Your invoice or bill does not increase, and you enjoy the same level of service from our partners.

Yes! We offer many special promotions on our Coupons page. If you use the coupon codes listed on our site, you can save money and still earn account credit. The one exception is for "Coupon Only" merchants where your individual purchases will not directly accrue reward credit. However, since do donate 10% of our net profit to our member causes, all of your purchases in total can help raise funds for your cause so don't hesitate to purchase from "Coupon Only" merchants.

Depending on the store, this can take up to 30 days. We credit your account when the store you've bought from tells us about your purchase. If you don't see a credit to your account after 30 days, please contact our customer service department at contact@supportyourcause.com. Please make sure that cookies are enabled on your browser. If your browser doesn't allow cookies, then we don't know when or how much to credit your account. For more on cookies, see the section above in these FAQs "What are cookies and how do I make sure my computer is accepting them?". Many stores don't keep records beyond a 60 day period, so we must be notified within 60 days of the purchase transaction date in order to investigate.

We mail your favorite cause a check every 3 months, provided that you have a minimum balance of $25 in your Cash Back account. Checks are sent to you on or around February 15th, May 15th, August 15th, and November 15th.

When you return an item that you've purchased through our site, your credit on that purchase is automatically deducted from your account balance. So, you might see a negative credit (or a deduction) on your account balance.

Sorry, but buying or redeeming gift certificates doesn't earn you account credit unless stated otherwise.

Returned orders are accepted according to each individual Affiliate Merchant return policy. If you return an order, then your original credit will be subtracted from your account if it has already been added in. Therefore, if you return an order, your account may show a negative balance.

Unfortunately, no, when you return an item, your purchase and original credit will be reversed in your account.

Contact the orders or customer service department of the merchant. They'll best equipped to help you resolve any questions you have about your order.

Cookies allow for the efficient navigation of Web sites, and enable sites to recognize you without making you sign in every time you enter a site. You must have your cookies turned on in order to receive account credit you earn through our Service. Your browser should automatically accept cookies unless you have turned cookies off. In order to turn cookies back on, open your internet browser, click on tools and then internet options. Under internet options click on the privacy tab and choose the setting that will allow cookies.